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Here you are welcome to
contact us and read practical information.
You are welome to use the contact form at the bottom of this page, or call +46 70 604 05 82.
You can also obtain information and answers to practical issues such as goods & delivery, copyright, prices, payment, withdrawal, reimbursement, complaints and contact
When you have bought an audio file, be aware of that you directly after the payment automatically will be directed to a page where you can access the file. This page is temporary so you can´t return to it once you have closed it. Stay on the page until you have either finished listening or downloaded you audio files.
Have you bought a one-time listening of the Guided experience of Forgiveness, stay on the page until you have finished listening to it. That is the case with any of the different parts, as well as the entire Guided experience of Forgiveness. You cannot download any of them, or buy them as a CD.
If you are using Internet Explorer you need at least version 9 or higher to be able to listen to audio files that you have bought a listening of.
Latest version is found HERE
All of the other audio files: The Meditations, Clearings and Activations, as well as the other Guided Experiences “The Tent” and “Guidance to the body” are audio files that you buy as CD or as a downloadable audio file. If you buy it as a downloadable audio file, you down load it yourself to your own computer. When you have made the payment, you are automatically directed to the page where the files are. Stay on that page until you have downloaded the audio files that you have bought. After that you can listen to them as often as you like. It might be a great option to buy them as CD if you are not that familiar with downloading files or if you would like to give them as a gift.
When you buy the course ”Your Wish is Your Command – How to Manifest Your Desires” you get it as an audio file as well as on CD. It is the same thing with the Introduction lecture to Your Wish is Your Command. When you buy the course “Your Wish is Your Command – How to Manifest Your Desires” you will automatically receive the Introduction lecture free of charge.
Energy Purification/Space clearing, EnergyUnion, books and CD:s are products that within a week will be sent to you via mail from our office.
You may use the contents of the audio files or CDs that you buy, for your own private use. If you want to share them with someone else, let them listen with you and they can then purchase their own copy here at energyshop.se. That way you respect the copyright. If you want to use the material in a group or in your profession, contact us in advance by email or telephone.
All prices are in Swedish kronor (SEK), including VAT. We make reservation against typing errors. Postage costs for delivery within Sweden is included in the price. Tprice. Contact us if you want the items delivered outside Sweden. The price of CDs is slightly higher compared to price of the same audio file.
You must be at least 18 years old for shopping at energyshop.se.
Payment is made either through your PayPal account or with your credit card.
If you use your PayPal account, any physical products that you have bought, will be sent to the address you have registered at your PayPal account.
If you would like, you can pay directly with your credit card. When you are on the shopping cart page, you choose ”Check out” and then ”Don´t have a PayPal account?”. Here you state your name, address and credit card information. Any physical products that you have bought will be sent to the address you state here.
If you have a Swedish bank account, you can also choose to pay by depositing money into our bank 825-4807. The beneficiaries is: energyshop.se. If you choose bank transfer as a payment option you have to email your order to: order [at] energyshop.se, (instead of [at] type @). Do not use the ”Shopping cart”. For bank transfer as payment option, there will be an administrative fee of 150 SEK.
The right of withdrawal is only applicable for items sent to a Swedish address. Then the customer have the right, by the law of Distance Contracts, to return undamaged and unused items. Downloading digital products is classified as a service and they can´t be returned because it is a so-called “direct consumption”. The following items of energyshop.se are subject of withdrawal: Energy Purification/Space clearing, Energy Drops and CDs. Notification must be submitted to energyshop.se within 14 days of delivery. The right of withdrawal is not applicable to products which seal or plastic is broken. Returned merchandise must be unused and in an undamaged condition in original packaging. Contact energyshop.se first, and then return the product together with any packing slip (or a copy thereof). If the packing slip is missing, attach written information about the order’s contents. Return address is: energyshop.se, Otters väg 8, 663 40 Hammarö. You must pay the return postage. Returns can not be done as a post-advance or COD. If an item is damaged or lost when you send it back to energyshop.se unfortunately it is you as the customer that is responsible. The right of withdrawal does not apply to customers who are businesses.
When energyshop.se receives the returned item and founds it not damaged the purchase price (excluding 150 SEK which is our shipping and handling fee) is refunded to the customer on an account number that the customer specifies. The refund is made within 30 days.
If an item is faulty in any way, please contact energyshop.se and specify the error within 14 days after you receive the goods. We will tell you how to return the defective product free of charge for you. You can choose to get a new item or a refund including shipping fee.
It is easiest to contact us by email:
info [at] energyshop.se (instead of [at] type @)
Our telephone number is +46 70 604 05 82.
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